Selecting a property services partner

Every building needs routine maintenance and occasionally emergency repairs. The best solution is to employ a professional multi trade property maintenance company. It is important that you select a partner who will be able to respond to your requirements and be able to handle whatever jobs you give them.

Experience

Top of the list of things to check is the experience of your prospective partner. A company that has been operating for any length of time will have a proven record of success, be able to offer case studies, references and testimonials. Express Property Services, for instance, started life in 1999 and have expanded steadily since then.   

Customer Portfolio

Another important point. Does your provider work with businesses you recognise who have similar requirements to you? The type of clients a property maintenance company works with will help you understand their methods of working and level of professionalism.

Accreditations

Research the accreditations that they advertise. Are they the result of independent checks and customer feedback? Constructionline, The Which Trusted Trader scheme, CHAS and membership of recognised industry bodies all build a picture of the business that helps you decide who to work with.

Range of skills

What trades does your prospective provider offer? Can they work on all aspects of your property? If they don’t offer groundworks, as an example, how will they cover external works for you? Do they have access to the specialist equipment needed for high level painting? 

Communications

Being kept informed about the progress of a project on your property is important. How does your service provider keep in contact with their clients? Express Property Services use the Job Tracker Professional software to keep customers informed about their job. It also ensures that our engineers in the field have the information they need to carry out the work.

Measuring a possible maintenance services provider against what you need them to do will help you make an informed choice. Express Property Services have twenty years’ experience of providing a comprehensive maintenance service to companies of all sizes. As a local business we understand the requirements of the building stock in the area, have relationships with the key material suppliers and a range of services covering building fabric, services, refurbishment and repairs. We believe our best advert is our work and the long-standing relationships with clients. This is best summed up in a testimonial we received from Jacob Roberts of Haart Lettings “I particularly like the friendly team at Express and the broad range of services offered under one roof”. Get in touch with Express to discuss how we can help you with you reactive and proactive maintenance needs.

Categorised in: Maintenance contracts, Property maintenance

This post was written by Express Property Services